Frequently Asked Questions

1Do I have to book to try on dresses?
Yes, to ensure you get the best service possible, we request that you make an appointment.
2Is there a cost for consultation?

Yes, a consultation is VERY important to provide you with the correct guidance as you do not do wedding dress shopping everyday.

We offer 3 consultation options:
- Gold @ R100, includes 60min consultation, fitting of 5 dress and no refreshments
- White Gold @ R180, includes 90min consultation, fitting of 8 dress and refreshments
- Rose Gold @ R290, includes 120min consultation, fitting of 10 dress, refreshments and champagne

Our consultation fee is payable in advance to secure your consultation date/time.

3How do I pay for my consultation?

Our consultation fee is payable in advance to secure your consultation date/time.

Your consultation can only be confirmed if your fee is paid in advance.

The account nr: N de Beer, ABSA Parow, Cheque acc 4050528501
Reference = Brides name & fitting date = eg lisa24/6

4What should I bring?

Inspiration dress photographs are welcomed and anything else that you want to incorporate into your look. We ask that all brides come prepared wearing undergarments (strapless bra, spanx, etc.) and heels that are reflective of those that you will wear on your wedding day.

Your consultant will be helping you into each gown, so wear something you are comfortable in. Avoid heavy make-up and spray tans before an appointment to help keep our gowns clean!

5Can I bring guests to my consultation?
We allow you to bring a maximum of 3 guest to join, unfortunately no children.
6What brands do you sell?
We sell the following brands, as well as our bespoke Belle Donne Bridal In-House range:
- Modeca
- Le Papillon by Modeca
- Modeca Curves
- Veromia
- Blue by Enzoani
- White One by Pronovias
7What are your order lead times?

Since your wedding dress will be made on order, our normal order lead times are 12 – 16 weeks. We also require an additional 6 – 8 weeks for alterations. We therefor highly recommend that you order your dress 6 to 8 months ahead of your wedding day, in order to avoid any unnecessary pressure.

Once your order has been placed with us, we will confirm the arrival date of your dress. From here, you can relax and enjoy the rest of your wedding planning journey while your wedding dress is in good hands!

8Do you stock sample dresses?
If you’re pinching the pennies and your budget won’t stretch to your dream dress, it’s perfectly acceptable to ask about sample, ex-display and last-season dresses. Just remember, it may need altering and professional cleaning, so factor this in from the start.
9Do you offer a rush order option?

At Belle Donne Bridal, we understand the journey you are about to embark on and that there are isolated cases where planning months ahead of the wedding might be impossible. To assist you in finding your perfect dress on time, we offer rush and super rush options at an additional cost and subject to confirmation from our suppliers.

We encourage you to kindly make contact with us if you find yourself in a situation where you do not have 6 – 8 months to order your wedding dress. We will go the extra mile to accommodate you in any possible way to make sure that your wedding day remains an unforgettable experience.

10Wedding dress fitting and alterations

This is a VERY important part of the process to get the fit of your wedding dress 100% for your body type.

We have highly skilled wedding dress seamstresses' onsite, who are on standby to make the necessary alterations to your wedding dress. This way we can be certain that you are utterly happy with the way your dress fit before your wedding day.

Once your dress arrives at our studio, we will contact you to arrange your first wedding dress fitting. Your first fitting will ideally be 6 – 8 weeks before the wedding. Depending on the extent of alterations that need to be done, we will confirm the number of fittings after the first one at our studio. Your final fitting will be 1 – 2 weeks before your wedding day to ensure the perfect fit of your wedding dress.

11What underwear should I wear?
Keep your lingerie simple. Wear white or nude pieces, including French knickers or a thong and a strapless bra.