Frequently Asked Questions

Yes please, to ensure you get the best service possible, we request that you make an appointment. We only see one bride at a time as to ensure all our attention is dedicated to the bride  and her bridal party.

Yes, a consultation is VERY important to provide you with the correct guidance as you do not do wedding dress shopping everyday and dress fitting at your consultation will help you understand which dress style suits you best.

Consultations answers all those un-answered wedding dress questions and give clarity and peace of mind

We offer 4 consultation options:

- Yellow Gold @ R120, includes consultation to discuss custom made:wedding dress or bridal party garments 
- Gold @ R150, includes 60min consultation, fitting of 5 dresses and refreshments
- White Gold @ R240, includes 90min consultation, fitting of 8 to 10  dresses and refreshments
- Rose Gold @ R300, includes 120min consultation, fitting of 10 dresses or more, sweet treat, refreshments and Sparkling wine. This consultation provides an important opportunity for bride to enjoy and linger with her famile and bridal party while fitting our beautiful dresses

The above consultation fees cover our staff time and the costs to having the boutique clean and ready for your fittings and even more importantly the cost of keeping the dresses neat and tidy at all times.

During this covid time we have decided, should you purchase your dress at our boutique we will refund your full consultation fee to you in a voucher format to enjoy a treatment at our selected service provider.

Our consultation fee is payable via eft in advance to secure your consultation date/time.

Your consultation can only be confirmed if your fee is paid in advance.

The account nr: LC Bowman Access Account Standard Bank 404857663 Fourways 051001
Reference = Brides name & fitting date = eg lisa24/6

Inspiration dress photographs are welcomed and anything else that you want to incorporate into your look. We ask that all brides come prepared wearing undergarments (strapless bra, spanx, etc.) and heels that are reflective of those that you will wear on your wedding day.

Your consultant will be helping you into each gown, so wear something you are comfortable in. Avoid heavy make-up and spray tans before an appointment to help keep our gowns clean!

We sell the following brands, as well as our

Bespoke Belle Donne Bridal In-House range


- Modeca
- Le Papillon by Modeca
- Modeca Curves
- Randy Fenoli

- Kaya Nova

Since your wedding dress will be made on order, our normal order lead times are 12 – 16 weeks. We also require an additional 6 – 8 weeks for alterations. We therefor highly recommend that you order your dress 6 to 8 months ahead of your wedding day, in order to avoid any unnecessary pressure.

Once your order has been placed with us, we will confirm the arrival date and or delivery date of your dress. From here, you can relax and enjoy the rest of your wedding planning journey while your wedding dress is in good hands!

If you’re pinching the pennies and your budget won’t stretch to your dream dress, it’s perfectly acceptable to ask about sample, ex-display and last-season dresses. Just remember, it may need altering and professional cleaning, so factor this in from the start.

At Belle Donne Bridal, we understand the journey you are about to embark on and that there are isolated cases where planning months ahead of the wedding might not be impossible. To assist you in finding your perfect dress on time, we offer rush and super rush options at an additional cost and subject to confirmation from our suppliers.

With custom made dresses we recommend that you start earlier rather than later. We do offer a rush service at an additional cost of 30% the dress cutom design value as we do need to apply more resources to complete a dress on short notice.

We encourage you to kindly make contact with us if you find yourself in a situation where you do not have 6 – 8 months to order your wedding dress. We will go the extra mile to accommodate you in any possible way to make sure that your wedding day remains an unforgettable experience.

This is a VERY important part of the process to get the fit of your wedding dress 100% for your body type.

We have highly skilled wedding dress seamstresses' onsite, who are on standby to make the necessary alterations to your wedding dress. This way we can be certain that you are utterly happy with the way your dress fit before your wedding day.

 

Once your dress arrives at our studio, we will contact you to arrange your first wedding dress fitting. Your first fitting will ideally be 6 – 8 weeks before the wedding. Depending on the extent of alterations that need to be done, we will confirm the number of fittings after the first one at our studio. Your final fitting will be 1 – 2 weeks before your wedding day to ensure the perfect fit of your wedding dress.

Keep your lingerie simple. Wear white or nude pieces. A seamless high-cut bikini or hipster and a strapless bra. You can also bring your spanx along should you wish.

We offer the customization of wedding dresses  and garments for the following bridal party members:

- Mother of the bride and Mother of the groom

- Bridesmaids and flowergirls

- Groom and Groomsman: Ties, waistcoats and suits  ( please remember to start long in advance with these items)

We will design, tailor and custom make a wedding dress for you to your sepcifications and budget. We do however not copy dresses but we will use a combination of your ideas and specifications you might have in mind to create the dress of your dreams,

Please refrain from wearing makeup at any fitting being it a fitting consultation to find your dress or the fitting we offer while altering or fitting your purchased dress. A simple brush of the cheek, brush of the lips or touch of a finger leaves a makeup stain on the dresses that at times can be hard to remove and come at a dry cleaning cost.

We have facilities for you to apply your meakup after any fitting .

- Please wear and bring the appropriate underwear

- Please be on time , not late or early as we have appointments organised back to back

- Please pay your consultation fee before your consultation date to secure your booking we only work on bookings

- Please do not wear makeup, heavy perfumes, body lotions

- Please do not touch the dresses without assistance

- Please all guests to stay seated during fitting as the space around the stage is limited

- Please all guests and bride to wear a mask and sanitise

- No alcohol allowed from ouside into the boutique